Advanced Recording Privacy ๐ŸŽฅ

New feature is out ๐Ÿš€

Today we take the first step to advanced replay privacy. This was a popular request among our users, so we're glad to make this happen!

In addition to the basic recording features, you now have more advanced settings for replay access. Would you like to keep your replay all to yourself? No problem! It's now possible to keep your replay private from your registrants ๐Ÿ‘€

The recording privacy will be set to "Registered people" by default. If you'd like to keep the replay private you can choose "Nobody" in your access settings.

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This way, nobody will be able to watch the replay once you end your webinar. The CTA button in the post-webinar emails with the replay link will also be removed.

What's next?

We'll be adding more options for your recording and on-demand replay settings as we make progress on native on-demand events.

Basically, you'll be able to upload your own custom video for the recording or use an iframe to fetch it from another platform. You'll be also able to turn your replay on-demand.

Wishing you all happy webinars ๐Ÿ™Œ

The Livestorm team

GDPR Feature Updates

You've received our updated Privacy Policy and Terms as GDPR comes into effect on May 25th 2018.

New features are now part of Livestorm and we're ๐Ÿ’ฏcompliant. Here's a quick summary:

Data Moderation

Deleting Your Account

If you'd like to delete your account you can submit your request in your Account settings. Your request will be dealt within 7 business days. All your data (participants, recordings, stats, settings, etc.) will be lost forever. Also, note that if you are a paying customer, we need, under French law, to keep certain data for financial obligations.

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Deleting Registrants

This is a feature we've mentioned in our previous post, so feel free to scroll down for the details.

You can remove registrants yourself from your Livestorm dashboard. Click on the โ€ขโ€ขโ€ข icon next to the registrant name to open the menu and remove them. We hope this update gives you further flexibility in managing your registrations process.

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Managing Registrant Data

Now your registrants will be able to manage their registration settings themselves! All they have to do is click on the webinar emails after their registeration and click "Manage my personal data or cancel registration" in the footer.

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This way, they'll be able to submit their request in terms of their data moderation/deletion. Our support team will handle the requests in 7 business days (but we promise it won't take that long ๐Ÿ˜‰)

Collecting Consent

Opt-in to Livestorm's Privacy Policy and Terms

From now on you'll see our Privacy Policy and Terms right out in the open in the registration form. Registrants will have to give their permission explicitly in order to complete their registration. We will stock the consent of our registrations as it's required by GDPR.

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Custom Terms

In addition to the point above, you'll now be able to add your custom terms to the registration form.

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For more information on Livestorm and GDPR, please check out our dedicated blog post.

Happy (and legal) webinars ๐Ÿ––

The Livestorm team

Registrant Moderation & New Languages

Up until now, you had to ask us to remove people from your webinars for you. We're happy to tell you that you can now remove registrants yourself from your Livestorm dashboard. Click on the โ€ขโ€ขโ€ข icon next to the registrant name to open the menu and remove them. We hope this update gives you further flexibility in managing your registrations process.

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A few important things to note:

Deleting a registrant is permanent, applies to all sessions of a webinar, and cannot be undone

  • The removed registrant won't receive any new reminders or follow-up emails from Livestorm
  • The removed registrant's stats will also be removed from all analytics, reports and graphs
  • All the removed registrant's room interactions (messages, questions etc.) will also be deleted
  • Removed registrants won't be able to connect to the session

Last but not least we have two new languages available in beta: Czech and Turkish ๐ŸŽ‰

Feel free to select them in your webinar settings. As always we'll translate the webinar room, the emails and the registration page.

For all feedback, issues or requests don't hesitate to reach out at hello@livestorm.co

Happy webinars ๐Ÿ‘‹

View Email Statuses ๐Ÿ‘€

Our new update for email statuses is here ๐Ÿ–– We will now display the status of all emails on your webinar dashboard (invites, reminders, etc.) directly from Livestorm.

Email invitations

Our invitations tab got a slight makeover. You will now be able to display the status of your email invitations. We even provide you information on exactly when they've last opened the invitation.

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Registrant emails

On your People dashboard, you can actively see who received which email. No more second guessing ๐Ÿ€

We hope this update will make it easier for you to know for sure if one of your participants didn't receive an email.

Bear in mind that this feature applies to your registrants only- we won't display the email statuses of hosts and contributors.

Feel free to get in touch with us if you have any questions by pinging us in the chat or shooting us an email at hello@livestorm.co

Happy webinars ๐Ÿ‘€

The Livestorm team!

Invite Up to 6 People on Stage

You can now invite up to 6 people on stage at once! ๐Ÿ‘ฉโ€๐Ÿ’ป๐Ÿ‘จ๐Ÿพโ€๐Ÿ’ป

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As you may know, up until now, you were only allowed to have 2 people on stage at the same time on Livestorm. We lifted this limit up to 6.

This should give you more flexibility when hosting live sessions with a large panel of presenters, or when you'll need to share several screens at once.

When we say 6 people, it is in fact 6 live streams. Here are a few combinations you can do:

Examples

  • Have 4 people on stage while sharing 2 screens
  • Host a panel with 5 participants and 1 interviewer
  • Have 3 people, all sharing their own screen

Happy webinars! ๐Ÿš€

Resend Access Links ๐Ÿ’Œ

Send access links directly from your webinar dashboard ๐ŸŽ‰


As a host, you can now resend the access link to your registrants. We believe this will help in cases where your registrants have trouble finding their access links to join your webinar.

In order to do this:

  • Go the the "People" dashboard of your webinar
  • Click on a registrant to open up their profile. You'll see the "resend access link" button at the top right corner of that page.
  • Click resend and that's it! We will open up your email client so you can mail their access link yourself ๐Ÿ‘Œ

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Happy webinars ๐Ÿ’ˆ

The Livestorm team

Room Connection Alerts๐Ÿ’ก

As we get ready to wrap up this month, we want to introduce you to our newest improvement:

Connection Alerts ๐Ÿšฅ

We shipped a new notification system in the webinar room. Basically, we will let you know in case there are any issues with your internet connection.

From now on, you will get a popup notification if there's a problem with your internet. You'll be able to carry on with your session once we're able to restore your connection.

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We hope this will help you gain further control over your streaming environment throughout your sessions ๐Ÿ™Œ

Last but not least, we fixed some issues related to the daylight savings change of Outlook calendar links ๐ŸŽ‰

As always, please let us know if you observe any issues. Just shoot us an email at hello@livestorm.co or ping us in the chat. You can also send us your suggestions and requests through our public roadmap.

Happy webinars ๐Ÿ‘‹

The Livestorm team

Livestorm Meet & Lithuanian Support

Today we're proud to present our new feature: Livestorm Meet

We activated Livestorm Meet on your account, at no cost! ๐ŸŽ‰You can access Meet from your dashboard (top left of the screen, right next to โ€œMy Webinarsโ€).

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What is Livestorm Meet?

Livestorm Meet is an online video meeting software, allowing to have few-to-few remote conversations.

Meet powers live video calls with up to 4 people simultaneously. It comes with all the Livestorm functionalities you already love: no download, real-time video, sharing a screen or an application window, a friendly interface...

Learn more on the Meet support page.

What's next for Meet?

  • Media sharing (just like what you can do in the classic webinar room)
  • Multiple meeting rooms per account
  • Meetings scheduling
  • Meetings recording

Meet is currently in beta and will remain free during this phase. So, feel free to use it as much and as often as you like. If you have a question, idea or general feedback about it, please send us a message, we'd be happy to hear your thoughts! ๐Ÿ‘‹

Last but not least we've shipped Lithuanian in the language settings. We will translate your registration page, webinar room and notification emails accordingly ๐Ÿ‘

Happy meetings!

The Livestorm team

Replay Analytics ๐Ÿ”

Replay analytics has been no doubt a highly demanded feature among our users. So as a team, we're very happy to deploy it before we wrap up February for good ๐ŸŽ‰

From now on, you'll be able to get real insight into your replay views. This will help you:

  1. Have a global view of the number of replay views for all webinars
  2. Display the total number of replay views of your webinar
  3. See which participants / attendees have viewed the replay

You can activate the replay views via the "active columns" (found on your main dashboard and in your "People" menu).

Also, bear in mind that we'll display this replay data for all your previous sessions ๐Ÿ˜‰

We hope you find this update useful. Feel free to ping us in the chat if anything comes up!

Happy webinars ๐Ÿ––

The Livestorm Team

Registrant Profiles & Better Room Connectivity

New Feature: Registrant Profiles ๐ŸŽ‰

We've grouped all of your registrant data in one single view. Just click your registrants' name to view their dedicated profile, we've placed all of their data in one place for an easier overview.

What will you find in this view?

Registration form information, detailed registration/attendance analytics, company information, social profiles...and many more! We enrich your registrants' data with third party integrations to give you some real insight. Feel free to check it out yourself ๐Ÿ•ต๐Ÿฝ

Improvement: Webinar Room Connectivity โ™ป๏ธ

We've made significant improvements on our infrastructure for better room connectivity. With this improvement, we'll make sure you don't experience any echo issues related to connectivity. From now on, if you've opened the webinar room on multiple devices or tabs, you'll get this warning:

When you click "force connection", we'll automatically sign you off from previous devices to ensure a solid connection.

New Language: Italian ๐Ÿ‡ฎ๐Ÿ‡น

Last but not least, you can now host your webinars in Italian! Feel free to select it in your webinar settings. We will translare your landing page, webinar room, and notification emails ๐Ÿ‘Œ

Happy webinars,

The Livestorm Team

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