Livestorm updates livestorm.co

App

Need to reach an international audience but don’t speak their language? Our team is excited to announce the Interprefy app in private beta! With this app, you’ll be able to tap into Interprefy’s live interpretation services for your Livestorm event and communicate with your audience in over 30 languages.

To test out this private beta, send us an email at help@livestorm.co! Note that you’ll need to have an existing contract with Interprefy in order to connect to this service.

Where can you find it?

Once our team has confirmed access to the private beta, the Interprefy app can be found in the App marketplace or by searching for it via the “Install more” shortcut in your event room’s Apps menu. Use the toggle to enable it across all your events with one click!

How can you use it?

1. Plan ahead! Two weeks before your Livestorm event, request a token from Interprefy. This is usually supplied by one of their project managers prior to each event.
2. Before your event starts, ensure that the Interprefy app is enabled on Livestorm and open it up via the Apps menu of your event room.
3. Enter the unique token supplied by Interprefy.
4. Mute the speaker who’s on stage and select a language.
5. As the speaker presents, the Interprefy representative will interpret what she/he says in the language you have chosen.

For detailed instructions on how to use this app, check out this Help Center article.

Feature

Public events are now out of beta and available to everyone! This feature allows any participant to join your event without entering an email address.

Why use public events?

Public events will facilitate access to your event room allowing you to reach a wider audience. They also open up several new use cases, such as open office hours events, awareness webinars, huddle meetings, and more!

How can you use it?

To use public events, simply go to the Registration settings of your event (located on your Livestorm dashboard), locate the “Email” field, and uncheck the “Required” checkbox or remove it completely.

For help with using this feature, check out this Help Center article.

Feature

If you’ve ever wanted to keep a written record of what has been said or presented during your meetings and webinars, this is now possible with our new transcription app, powered by Google!

This public beta will allow you to easily create meeting recaps and send them for language analysis. It can also be useful for people with hearing impairments to follow along.

How to use transcription?

The event host can enable it for a specific event. Then, in the event room, access it via the Apps menu to open it up on the sidebar.

Once the transcription app is enabled, every participant speaking and using Google Chrome will be transcribed.

You can stop the transcription anytime and download the transcript in the top right corner in .txt or .csv.

Note: you can only transcribe one language at a time, which is set to be the language of the event.

For help with this public beta, check out this Help Center article.

Improvement

We are pleased to announce that we are introducing a new stream layout in private beta that will allow up to 25 simultaneous speakers and provide many improvements when sharing your screen.

We know that you wanted the ability to:

• Have more than 16 simultaneous speakers
• Adapt the stream layout when someone is screen sharing
• See your participants when you are sharing your screen

Good news, you can now do it all!

How can you access this feature?

To take this feature for a spin at no cost, contact our Support team at help@livestorm.co to get this activated on your Livestorm account!

Note: While we’ve done lots of testing, “beta” means there may still be room for improvement. Help us perfect this feature by sending your feedback to help@livestorm.co.

How can you use it?

Once our Support team activates this feature for your account, simply go to the event room to see the changes!

In the event room, then:

• Use the splitter to drag the stream sizes and show more or fewer streams
• Click on the “Display” button to access the picture-in-picture mode
• Move around the floating screen

Improvement

Good news! We’ve increased the event limit duration from 4 hours to 12 hours. Enterprise customers on the usage-based pricing plan can now host whole-day events, such as webcasts, web series, or office hours, with a constant line of communication opened.

How to get access to the 12-hour event duration?

For Enterprise customers already on the usage-based pricing plan, simply start your event as you usually do, you won’t have to worry about anything!

Note: For customers not yet on the usage-based Enterprise pricing plan, contact our Sales team to benefit from our new pricing model and features.

Feature

Guess what? Public events are now available in public beta! Many of you have requested to be able to allow anyone to access the room without entering your personal information, and it’s now possible! This public beta will allow you to test out public events that don’t require an email to access the room.

Why use public events?

Public events will allow you to reach a much wider audience if you don’t need to collect your participants’ email addresses. They also open up a lot of new use cases, like open office hours events, awareness webinars, huddle meetings, etc.

How can you access this public beta?

To take this public beta for a spin at no cost, contact our Support team at help@livestorm.co to get this activated on your Livestorm account!

Note: While we’ve done lots of testing, “beta” means there may still be room for improvement. Help us perfect this feature by sending your feedback to help@livestorm.co.

How can you use it?

To use public events, simply go to the Registration settings of your event in the Livestorm dashboard and uncheck the “required” checkbox or remove it completely.

Please note that all attendees registering without email will be counted as extra active contacts (MAC) if they register or connect to a Livestorm event in the same month from two different devices.

For help with this public beta, check out this Help Center article.

Feature

Yes, they’re here! We’ve seen your requests and after several months in the making, our team is proud to reveal our much-anticipated Breakout Rooms feature! This exciting feature is available to all customers on the new usage-based pricing plan and will open up a host of use cases, including virtual classrooms, workshops, brainstorming sessions, and more. This means that you’ll have even more ways to engage and interact with your audience!

Three ways to assign participants

As the name suggests, Breakout Rooms allow team members to divide their participants into smaller groups by moving them into virtual rooms. Team members can create an unlimited number of rooms for an individual event and participants can be assigned to them in one of three ways:

1. Autonomous: You and your team members can allow attendees to pick for themselves which breakout room they wish to enter. This is great if you have specific topics planned for each room and want your audience to do the choosing.

2. Manual: As the name suggests, the manual assignment method allows you and your team members to manually assign attendees to breakout rooms. This will be useful for virtual classroom settings to split up your class or if certain information needs to stay within specific breakout rooms.

3. Automatic: If room assignment is not an issue, then you can use the automatic assignment method to distribute participants (team members, guest speakers, and attendees) randomly and evenly across the rooms. You’ll find this handy for workshops, networking, or “speed dating” use cases.

Future enhancements

You didn’t think we’d stop just there, did you? Here’s a sneak-peek of what we have planned in the way of enhancements down the road:

• Team members will be able to create breakout rooms using a template before an event starts.
• Hosts will be able to communicate with the participants, even if they’re in a different room, by broadcasting a message across all breakout rooms.

Need to switch pricing plans?

If you’re still on our legacy plan and want to switch to one of our new usage-based plans, all you have to do is contact our Support team at help@livestorm.co. The new plan has been designed to offer you greater flexibility and economies of scale, so why wait?

For step-by-step instructions on using our Breakout Rooms feature, check out this Help Center article.

Improvement

We’ve just released a feature allowing you to manually control event recordings! This means that you and your team members can start, stop, or resume your recording whenever you want to cut out parts you don’t want.

Where can you find this?

This new feature can be found under “Recording & on-demand” in your event settings. You will also see a new “Record” button in your event room.

How can you use it?

1. Create a new event or select from one of your existing events
2. Navigate to the event’s “Settings” and then to “Recording & on-demand”
3. Uncheck the box “Automatically record upon event start”, which will allow you to manually start your event recording
4. Go to your event room and start your event when you’re ready
5. Use the “Record” button to start, stop, or resume your recording (a “REC” icon at the top left-hand corner of the room will be visible to everyone when recording is happening)

Feature

Our team has been working hard to bring you Pardot as a native integration for Enterprise customers! This native integration means that you will be able to connect Pardot directly to Livestorm without the need for additional tools.

As you may know, Pardot is a marketing automation solution by Salesforce that helps marketers identify and send leads to Sales, create and track campaigns, analyze activity and engagement, and manage the buyer’s journey. When you connect your Pardot account to Livestorm, you will be able to:

• Create a campaign automatically in Pardot for each of your Livestorm event sessions
• Create or update the data of a Prospect automatically in Pardot each time a contact registers for a Livestorm event

Where can you find it?

To find and activate this integration on your Livestorm workspace, use the contact button found on the Pardot card in the App marketplace to request access.

How can you use it?

After requesting access, one of our Solutions Engineers will be in touch to take you through the onboarding.

Note: this integration is only available to customers on our new Enterprise plan.

For more information on connecting Pardot and Livestorm, check out this Help Center article.

Improvement

We’ve made an improvement to your event recordings! If you’ve ever forgotten to end your event, you’ll know that you end up with a long period of just a black screen, which is not ideal if you plan on sharing the playback. From now on, should you forget to end your event, our system will automatically detect this and pause your recording for you after 30 seconds.

Our system will know when none of the following are being shared:

• Streams
• Your screen
• Media or PDF

Note that if someone returns to the event room, the recording will resume automatically.