We've added a new feature to the Questions tab inside the webinar room. In addition to sending written replies, you can now start live answers to address your participants' questions!

The steps are pretty easy. When you're on stage, just click "Start live answer" button found below any question under the Questions tab.

When you start a live answer, each attendee in the webinar room will get a pop-up containing the question you're answering to.

You and your attendees can also minimize or drag / move the popup. This way it won't get ahead of your presentation 😉

You can end your live answer by clicking on "I'm done answering". This will also generate an automatic written reply stating that you've answered live.

You can always go back and edit that answer as you prefer. For example, this would be useful if you'd like to add any links that you've mentioned during your live answer 👍

We hope you like this update! Also, feel free to check out our documentation to learn more about the webinar room sidebar.

Happy Q&As!

The Livestorm team

We're starting off the week with a brand new addition to our replay feature 🎥

As of today, you can upload a custom video for your webinar's replay 🎉 This will help in cases where you'd like to:

• Upload an MP4 file as your webinar replay (from scratch)
• Replace our default live event recording with your own video

All you need to do is click "Uploaded video" under "Replay video source" and choose the file from your computer.

You can check out our documentation to learn more about webinar replays. We hope you'll find this feature useful!

Happy webinars 🍀

The Livestorm team

Hi everyone 👋

As you know, you can track any visits and conversions on our registration and company pages. However, until today, tracking wasn't possible for embedded widgets, due to some structural limitations. Fortunately, that's no longer the case!

We made significant improvements on our registration and company widgets. So if you're using your own landing page and handling registrations through our widget, this update is for you! 😃

From now on:

• The number of visits on your registration widget will be also tracked on your webinar dashboard.
• Any custom code you've added will be applied to the registration and company widgets. This will help if you'd like to track conversions by using pixels 👉 How to track conversions on Livestorm?
• Registration events coming from the widgets will be also sent to Google Analytics thanks to our native integration. This means that you'll be able to display and track registration events and visits straight from your Google Analytics dashboard 👉 Integrating Google Analytics with Livestorm

Happy tracking 🔎

The Livestorm team

We're halfway through October and we've been keeping quite busy! We've released the latest version of Livestorm, and it comes with some major improvements 🚀

Here's a list of what we've been working on since our last update, we hope you'll find it useful 🙌

1000 attendees support (out of beta)

It's official, we increased the capacity of our Enterprise plan from 500 to 1000 live attendees- at no extra cost.

So for all our Enterprise clients out there, this means you'll have twice as much capacity for the same price 💸

On-demand webinars (out of beta)

Our on-demand webinar feature is out of beta 🎉 We made some significant improvements ever since we introduced it two weeks ago. You can now:

• Edit the on-demand webinar emails in your webinar settings
• See the number of on-demand registrants and filter them accordingly
• Display your on-demand webinars right on your company page
• Add a messenger to the on-demand room to start chatting with your registrants (see below👇)

Intercom, Drift & Help Scout integration

We refined our Drift & Help Scout integrations and built an Intercom integration 🚀

This means you can add your Intercom / Drift messenger or Help Scout beacon to the on-demand webinar room, registration or company pages. Your registrants or visitors can reach out to you easily.

Feel free to reach out to us if you need another chat integration like LiveChat, Crisp, etc. 🍀

Classic replay & compatibility mode improvements

We improved the layout for the classic replay and compatibility mode, so your screen share will take more space. So if you are only using screen sharing, there won't be a black stripe at the bottom of your classic replay anymore.

Notification sounds for Meet

We made improvements on the overall notification system of Meet. From now on you'll receive notification sounds when someone knocks, joins or leaves 👀

Improved screen sharing for Firefox

You can now share just an application window in addition to the whole screen- just like in Google Chrome.

Polls redesign

Following the recent Questions redesign, we decided to give Polls a new look as well. Feel free to check it out next time you connect to the webinar room!

We hope you enjoy these updates! Drop us a message in the chat and let us know what you think 🙂

The Livestorm team 🍀

It's time for a summary of what we did in September.

On-demand replay (beta) 🚀

We just released our on-demand replay feature available in private beta 🍀

Once the feature is activated, you'll be able to make any webinar replay available on-demand! Your page visitors will be able to register to watch a replay, even though your webinar is over.

This is the first step of native on-demand webinars for you, our users. So you can expect to hear from us in the upcoming months for new developments! If you want to be a part of the beta test, send us a message and we'll activate it for your account.

​ All you'll have to do is change the replay access settings from your webinar dashboard to Anyone on-demand. This way, you'll keep collecting registrations after your live event.

New free plan 💸

We changed how our free plan works: you are now allowed to create as many free webinars as you want, for as long as you want. Free webinars are limited to 10 registrants, 10 attendees, and have a maximum duration of 20 minutes.

Hopefully, this will allow new users trialing Livestorm to truly test the platform and see if it's a fit for them.

1,000 attendees (beta) 👪

Lifting the maximum attendees limit from 500 to 1,000 is right around the corner. We're actively testing this with some of our customers. If you're expecting to go over 500 participants on an event happening soon, please let us know so we can ensure it'll go smoothly for you 👌

Questions redesign❓

Questions are an important part of Livestorm webinars. They allow viewers to get answers on the topics important to them without disrupting the presentation. We refreshed how they look, just a bit.

We made the "someone is answering your question" message a bit more visible:

And here's a glimpse at what an answered question looks like:

Account settings redesign 🛠

We made a few improvements to your account settings tab, making it easier to navigate.

More customization on registration pages

We know a lot of our customers (maybe you, reading this!) have been asking about this. Having freedom in the design of your webinars' registration pages is important. So we improved customization settings to make it possible 🙌

We've added more customization options, including:

• Font color, so now you can choose a light background color 👌
• Customization on webinar button (font color / button color)
• Instant preview of both your registration page and emails

Webinar room preview

When customizing your webinar room, you'll now get a live preview of how it looks like. This particularly applies to the room's sidebar where you have the people tab, the chat, the questions and polls.

There's a lot of settings you can change there. So we think you'll enjoy being able to instantly see how they affect your webinar's look.

Help popup improvements

We improved the Help popup in the webinar room. This will give better help to participants having issues with the live stream with different steps for troubleshooting.

It now displays 3 options:

• Refresh the page (always useful to try once when having issues with a web app 😉)
• Compatibility mode (in case the participant's setup can't handle our main stream, they can choose this setting)
• Dial-in options (this allows them to listen in on the webinar at no cost for them or for you)

New dial-in number

We've added Ireland 🇮🇪 to our list of countries for dial-in. Dial-in is accessible for your attendees via the Help popup inside the webinar room. Feel free to take a look at our documentation to learn more about this feature.

We hope you'll find these updated useful 👋

The Livestorm team

New back-end infrastructure

Over the weekend, we've migrated our new back-end infrastructure. This has been a crucial step as we get ready to relesase our team-wide accounts feature this year. But this is only a part of this new update. We've also pushed a good deal of improvements and fixes. We've also updated our font in our app and website for better readability 🤓

New export system

We've made drastic changes to our export system. We've introduced new options to further customize your exports and give you more data. For better reliability, we've implemented a new system so that you'll receive your exports by email. This will also fix any past export issues for large scale events.

From now on, you can choose between exporting data belonging to a specific session or all sessions. You can export all columns, or only selected columns. You can also choose to include enriched data or not in your exports.

So it's really up to you to customize your exports! You have complete control 💪

Export your questions and chat

In addition to exporting your registrant data, you'll now be able to export the chat messages and questions of your webinar directly 😎 Just like exporting registrants, click Export and choose Chat messages or Questions.

Some of you have been requesting this feature for some time now, so we're very happy to deliver!

Pipedrive integration fix for creating a deal

We've fixed the "create a deal" issue for our Pipedrive integration for some user accounts. With this update, you should be able to create/update a deal or create an activity on a deal- just like before.

As our new back-end structure is out, we'll be tackling some bigger features coming up this year 🙌

Cheers

The Livestorm team

As we wrap up July, we're happy to announce a bunch of improvements with our newest update ☀️ Here's a quick summary:

Webinar settings makeover

Our webinar settings got a complete makeover 💅 Our new settings page comes with a cleaner view, and provides an easier navigation. No more scrolling down while setting up your webinar!

Oh, and we will be making further improvements in the upcoming weeks, it's still a work in progress 😎

Replay direct download

From now on, you'll be able to download your replay directly from your webinar room. You'll see the download button at the top right corner of your replay once the webinar is over. Please bear in mind that this option will only be available to you - the host 🔎

New country number for dial-in: Germany

We've added a new number for our dial-in feature. Your attendees will be able to listen to your event by calling a German number 🇩🇪

Optional custom consent

As of this update, you'll be able to make your custom consents optional. To learn more about custom consents and how to add them to your registration form, take a look at our dedicated article in our support center 🙌

Bug fixes:

We've deployed a couple of fixes regarding the Youtube and PDF upload in the webinar room. We've also pushed a lot of quality updates (as always).

Next upcoming:

• Pipedrive integration fix for creating a deal
• Registrant export fix & improvement (for large-scale events)

Ping us in the chat, or shoot us an email at hello@livestorm.co for any questions or feedback 💭

Cheers,

The Livestorm team 🚀

🚀 Attention, big feature alert

We're excited to announce that one of the most requested features, dial-in, is now available in Livestorm!

We hope this feature will help attendees who have trouble watching or listening to the live stream, due to their network, firewall or environment.

The steps are pretty easy. In order to dial-in to any webinar or event, attendees can click on the Help button found on top of the live stream. Then they'll be able to choose the country that they're located in.

Currently, we offer numbers from 6 countries: USA 🇺🇸, France 🇫🇷, UK 🇬🇧, Canada 🇨🇦, Belgium 🇧🇪, Brazil 🇧🇷, Australia 🇦🇺 and India 🇮🇳

Your attendees can call the stated number, and enter the 6 digit code to join the event and start listening 👂

Please bear in mind that this feature is not available for Livestorm Meet yet.

As always feel free ping us in the chat or send an email at hello@livestorm.co for any questions or feedback.

We've been deploying numerous improvements and bug fixes throughout these weeks. Here's a brief update:

Improvements

Adding access links to calendar events

From now on, your contributors and attendees will see their unique access links directly in the calendar event description. All they have to do is add your event to their calendar. They can add it by using the "Add to calendar" button found in the footer of your webinar emails.

Webinar room auto-connect

As you already know, when there is a problem with your internet connection, we show you a warning message in the webinar room. Previously, you had to refresh your page to restore the session and carry on. That's no longer necessary 🙌

We've built an auto-connect feature in the webinar room. Livestorm will try to reconnect and restore your session automatically. So you won't have to manually refresh your page any more. This features applies not just to hosts or contributors, but to everyone including your attendees!

Improved custom code integration for pixel tracking

We've made some improvements on our custom code integration for better conversion pixel tracking. Feel free to check out our Help Docs for more info 👉 How to Track Conversions on Registration Pages?

Bug fixes

• Webinar description copy/paste fix
• Meeting room fixes
• A lot of invisible fixes that haven't been reported 🕶

Next upcoming fixes:

• Pipedrive integration fix
• Registrant export fix for large-scale events

We'd like to thank you all for taking the time to report these bugs. It certainly helps us make Livestorm bulletproof for everyone ✊