Add team members ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ

Hi everyone,

We come bearing some big news. You can now add team members to your account ๐ŸŽ‰

Team members ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ

Screenshot 2019-02-11 at 18.16.03.png

Added team members have a "moderator" role by default. They can access the Livestorm dashboard- just like you. They can display and export all webinar data as well as manage registrations and delete registrants.

However, they won't be able to create, edit, start or end webinars with the "moderator" role. Also, they won't be able to access the settings and email invite sections of your webinar. This is something we'll enable with our upcoming "host" role.

Once a team member is added to your account, you can assign them to your webinars as contributors (in your webinar settings). If you assign them to a webinar, they'll be able to access the webinar room and moderate your webinar.

Similar to you (the account owner), they will access the webinar room right from their Livestorm dashboard, we won't send them any confirmation emails or reminders with an access link.

Screenshot 2019-02-11 at 18.17.07.png

Guest speakers ๐Ÿ˜Ž

If you want to add a contributor, but not give them dashboard access, you can add them as Guest speakers. This typically applies in cases you'd like to invite people outside of your company to speak at your webinar.

They'll be able to join the webinar room before it starts through their personal link they'll receive by email. They will also be able to moderate the webinar: delete questions, publish polls, invite people on stage,...

Screenshot 2019-02-11 at 18.22.24.png

What's coming next? ๐Ÿ”ฎ

  • You'll be able to add team members and assign them the host role. They'll be able to create, edit, start, end webinars just like you (the account owner). The pricing will be per host.

  • You'll be able to decide if you want your team members to access the Billing menu or not.

Anything else? ๐Ÿค”

All your webinar host profiles will be unified from now on. We will fetch the host info found in your profile. Your profile will apply to all your past and upcoming webinars as the host.

This was a necessary step we had to take to release team-wide accounts.

Also, all your past contributors have been converted to "Guest speakers". You can switch them to team members by adding them in your account settings under Team members.

Bear in mind that, this is the first version of team-wide accounts. We will release the fully developed version in the upcoming weeks. This is priority #1 on our list, and we're in it 100% to get it out asap.

Hope you'll find this update useful! Feel free to reach out to us for any questions ๐Ÿ˜„

Happy webinars,

The Livestorm team

Stage Layout Improvements ๐Ÿ‘ฉ๐Ÿฝโ€๐Ÿ’ป๐Ÿ‘จ๐Ÿปโ€๐Ÿ’ป

Hi everyone ๐Ÿ‘‹

We come bearing news of our biggest update yet (this year). We've completely changed the layout of our webinar stage. It's a total makeover ๐Ÿ’…

layout.png

We've opted for a more modern and efficient design for the stage layout. The new layout will enable you to:

  • Minimize your shared media (PDF and MP4) as you prefer. Now, it's totally up to you how you'd like to manage your stage layout! Minimize, maximize, split your streams in 2 (3, or 4...), one thing that is certain is that you'll have more control ๐Ÿ’ฏ

  • Have an improved stage grid to display your streams. This means no more lost space in between your streams, it's all optimized to fit the webinar room.

  • Have better visibility of your streams and more visual impact on your attendees during your sessions. We're all for more engaging and captivating sessions!

What else? ๐Ÿ‘€

If you choose not to share your webcam, your avatar will be displayed instead. You won't see a black box when you disable your webcam anymore. Instead, you will see your avatar showing up with a faded background.

layout 2.png

But that's not all, we've also redesigned the stream controls for easier webinar management:

Screenshot 2019-01-21 at 18.57.16.png

What do you think of this update? Just ping us in the chat and let us know! As always, we look forward to your feedback ๐Ÿ˜

Happy webinars,

The Livestorm team ๐Ÿ‘‹

New feature: Send a call to action ๐ŸŽ

This is the last update of the year as we get ready to say goodbye to 2018 ๐Ÿ•บ๐Ÿฝ

Room actions and CTA โšก๏ธ

The "Share a media" button within the webinar room is now located under the โ€œActionsโ€ button. Weโ€™ve moved it there to welcome a cool new feature: the ability to send a call to action (CTA) to your attendees.

Screen Shot 2018-12-21 at 15.54.05.png

For now, it's not possible to save your call to action as a draft. So every CTA you create will be sent to your attendees in real time. Saving them as drafts is something we will introduce next year, along with CTA analytics.

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Adding a CTA is a great way to push a promotion, share a survey, or simply redirect attendees to a custom page ๐Ÿ’ฏ

webinar-cta.png

Room access changes for Chrome ๐Ÿ’ป

If youโ€™re on Chrome 71 or higher, youโ€™ll now notice a layer over the webinar room page with a โ€œClick to accessโ€ link. We had to add this layer because of Chromeโ€™s new autoplay policy. Weโ€™ll definitely look into a better solution for the future though!

Merry Christmas and a Happy New Year 2019! ๐Ÿ’ซ

The Livestorm team

Holiday update: Registration improvements ๐ŸŽ„

The holiday season is just around the corner, and we're excited to announce our latest improvements ๐Ÿ‘‹

Here's what's new in Livestorm:

Allow only work emails to register for your events ๐Ÿ’ผ

From now on, you can choose to accept only work emails for your registrations.

Activating this option is pretty easy. All you have to do is go to your Webinar settings > Registration > Advanced settings. You'll see the option to accept work emails by checking the box below:

Screen_Shot_2018-12-19_at_16_04_23.png

This way, Livestorm will not complete any registration that includes a personal email domain such as Gmail, Yahoo, Outlook, etc.

Better detection of disposable and undeliverable emails ๐Ÿ”Ž

We will no longer accept registration for any disposable or undeliverable email address. So if someone makes a typo in their email, they wonโ€™t be able to register. We've opted for this improvement to ensure better email delivery.

We hope you'll find these updates useful! Feel free to reach out to us if you have any questions or feedback.

Happy holidays!

The Livestorm team ๐ŸŽ…๐Ÿผ

Native webhooks integration & Video iframe as replay

Hi everyone ๐Ÿ‘‹

We have two brand new additions to Livestorm. We built a native webhooks integration and enabled the iframe mode for webinar replay. Here are the details:

Native webhooks integration

A webhook is a URL to which you can send your data. It's a great way to capture any kind of data and send it to any destination you like. This will help our users who've asked for an API in the past โœŒ๏ธ

We provide 4 triggers to send your data as JSON:

  • Webinar is published
  • New registrant
  • Webinar starts
  • Webinar ends (contains all registrants' data)

Unlike our other native integrations, the webhooks integration will apply to all of your webinars. You can filter and choose which kind of data you'd like to keep in your own system once you receive the data from our end.

To set up your webhooks integration, feel free to check our documentation: Livestorm webhooks

Use an iframe from another video platform as replay

You can now fetch a recording that is hosted on another platform, and embed it inside the webinar room as your replay (or on-demand) ๐ŸŽ‰

The iframe can be an embed widget from YouTube, Wistia, Twitch, or another platform.

For example, if you'd like to benefit from some advanced video analytics provided by another video platform, this feature is made for you ๐Ÿ˜‰

The steps are easy, all you have to do is go to your webinar settings, click "Recording & on-demand" and choose " Video iframe". Then you can just paste your iframe code to "Replay video source" and you're done. You'll find your video iframe embedded inside the webinar room ๐Ÿ‘Œ

You can find more information in our documentation, we cover various scenarios: Webinar replay

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We hope you like these updates. Feel free reach out to us via the in-app chat, and let us know what you think! We look forward to your feedback!

Happy webinars ๐Ÿš€

The Livestorm team

New feature: Live answer โœ…

We've added a new feature to the Questions tab inside the webinar room. In addition to sending written replies, you can now start live answers to address your participants' questions!

The steps are pretty easy. When you're on stage, just click "Start live answer" button found below any question under the Questions tab.

When you start a live answer, each attendee in the webinar room will get a pop-up containing the question you're answering to.

You and your attendees can also minimize or drag / move the popup. This way it won't get ahead of your presentation ๐Ÿ˜‰


You can end your live answer by clicking on "I'm done answering". This will also generate an automatic written reply stating that you've answered live.

You can always go back and edit that answer as you prefer. For example, this would be useful if you'd like to add any links that you've mentioned during your live answer ๐Ÿ‘


We hope you like this update! Also, feel free to check out our documentation to learn more about the webinar room sidebar.

Happy Q&As!

The Livestorm team

Upload custom video for webinar replay

We're starting off the week with a brand new addition to our replay feature ๐ŸŽฅ

As of today, you can upload a custom video for your webinar's replay ๐ŸŽ‰ This will help in cases where you'd like to:

  • Upload an MP4 file as your webinar replay (from scratch)
  • Replace our default live event recording with your own video

All you need to do is click "Uploaded video" under "Replay video source" and choose the file from your computer.

csutom.png

You can check out our documentation to learn more about webinar replays. We hope you'll find this feature useful!

Happy webinars ๐Ÿ€

The Livestorm team

Widget improvements & better tracking system ๐Ÿ“ˆ

Hi everyone ๐Ÿ‘‹

As you know, you can track any visits and conversions on our registration and company pages. However, until today, tracking wasn't possible for embedded widgets, due to some structural limitations. Fortunately, that's no longer the case!

We made significant improvements on our registration and company widgets. So if you're using your own landing page and handling registrations through our widget, this update is for you! ๐Ÿ˜ƒ

From now on:

  • The number of visits on your registration widget will be also tracked on your webinar dashboard.
  • Any custom code you've added will be applied to the registration and company widgets. This will help if you'd like to track conversions by using pixels ๐Ÿ‘‰ How to track conversions on Livestorm?
  • Registration events coming from the widgets will be also sent to Google Analytics thanks to our native integration. This means that you'll be able to display and track registration events and visits straight from your Google Analytics dashboard ๐Ÿ‘‰ Integrating Google Analytics with Livestorm

Happy tracking ๐Ÿ”Ž

The Livestorm team

On-demand webinars, 1000 attendees & many improvements ๐Ÿš€

We're halfway through October and we've been keeping quite busy! We've released the latest version of Livestorm, and it comes with some major improvements ๐Ÿš€

Here's a list of what we've been working on since our last update, we hope you'll find it useful ๐Ÿ™Œ

1000 attendees support (out of beta)

It's official, we increased the capacity of our Enterprise plan from 500 to 1000 live attendees- at no extra cost.

So for all our Enterprise clients out there, this means you'll have twice as much capacity for the same price ๐Ÿ’ธ

On-demand webinars (out of beta)

Our on-demand webinar feature is out of beta ๐ŸŽ‰ We made some significant improvements ever since we introduced it two weeks ago. You can now:

  • Edit the on-demand webinar emails in your webinar settings
  • See the number of on-demand registrants and filter them accordingly
  • Display your on-demand webinars right on your company page
  • Add a messenger to the on-demand room to start chatting with your registrants (see below๐Ÿ‘‡)

Intercom, Drift & Help Scout integration

We refined our Drift & Help Scout integrations and built an Intercom integration ๐Ÿš€

This means you can add your Intercom / Drift messenger or Help Scout beacon to the on-demand webinar room, registration or company pages. Your registrants or visitors can reach out to you easily.

Feel free to reach out to us if you need another chat integration like LiveChat, Crisp, etc. ๐Ÿ€

Classic replay & compatibility mode improvements

We improved the layout for the classic replay and compatibility mode, so your screen share will take more space. So if you are only using screen sharing, there won't be a black stripe at the bottom of your classic replay anymore.

Notification sounds for Meet

We made improvements on the overall notification system of Meet. From now on you'll receive notification sounds when someone knocks, joins or leaves ๐Ÿ‘€

Improved screen sharing for Firefox

You can now share just an application window in addition to the whole screen- just like in Google Chrome.

Polls redesign

Following the recent Questions redesign, we decided to give Polls a new look as well. Feel free to check it out next time you connect to the webinar room!

We hope you enjoy these updates! Drop us a message in the chat and let us know what you think ๐Ÿ™‚

The Livestorm team ๐Ÿ€

September Updates ๐Ÿ

It's time for a summary of what we did in September.

On-demand replay (beta) ๐Ÿš€

We just released our on-demand replay feature available in private beta ๐Ÿ€

Once the feature is activated, you'll be able to make any webinar replay available on-demand! Your page visitors will be able to register to watch a replay, even though your webinar is over.

This is the first step of native on-demand webinars for you, our users. So you can expect to hear from us in the upcoming months for new developments! If you want to be a part of the beta test, send us a message and we'll activate it for your account.

Screen Shot 2018-10-03 at 17.44.56.png โ€‹ All you'll have to do is change the replay access settings from your webinar dashboard to Anyone on-demand. This way, you'll keep collecting registrations after your live event.

ondemand.png

New free plan ๐Ÿ’ธ

We changed how our free plan works: you are now allowed to create as many free webinars as you want, for as long as you want. Free webinars are limited to 10 registrants, 10 attendees, and have a maximum duration of 20 minutes.

Hopefully, this will allow new users trialing Livestorm to truly test the platform and see if it's a fit for them.

1,000 attendees (beta) ๐Ÿ‘ช

Lifting the maximum attendees limit from 500 to 1,000 is right around the corner. We're actively testing this with some of our customers. If you're expecting to go over 500 participants on an event happening soon, please let us know so we can ensure it'll go smoothly for you ๐Ÿ‘Œ

Questions redesignโ“

Questions are an important part of Livestorm webinars. They allow viewers to get answers on the topics important to them without disrupting the presentation. We refreshed how they look, just a bit.

We made the "someone is answering your question" message a bit more visible:

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And here's a glimpse at what an answered question looks like:

1538663453-september-questions-redesign-2.png

Account settings redesign ๐Ÿ› 

We made a few improvements to your account settings tab, making it easier to navigate.

No published changelogs yet.

Surely Livestorm will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree