Up to 12 people on stage for Meet premium users

We are thrilled to announce an improvement many have been waiting for.

πŸ‘‚ We have listened to your feedback and thought that 8 people on stage was not enough. We’ve pushed the limit to allow up to 12 people on stage.

πŸ‘₯ Big teams will now be able to meet all together in a single meeting.

πŸ€‘ This improvement is available for all Meet premium users at no extra cost.

Changing your slug

The slug is used in the URLs of your registration pages, company pages, webinar and meeting rooms.

Before you had to reach out to our customer support to change it. Now you can edit it by yourself. Once edited, URLs that contain the old slug will not be accessible anymore.

Also bear in mind that you will be able to edit your slug only if it is not already taken by another workspace.

For more information on how to edit your slug, read this article from our help docs.

More flexibility over guest speakers assignment

Guest speakers are now assigned to webinar sessions for more flexibility πŸ’ͺ

Before when you invited guest speakers to your webinars, they used to be added to all the sessions if this webinar was a recurring event.

You can now add a guest speaker to a single session, just like you do for team members.

Note that we have removed the contributor's section inside webinar settings. If you want to add a guest speaker, you just need to edit an existing webinar session.

For more information on how to manage guest speakers, read this article from our help docs.

New help module to access documentation

We have added a new help module that will allow you to browse through the documentation easier and faster πŸ€“

Interacting with thousands of customers has allowed us to build a comprehensive knowledge base πŸ“š Our help docs are designed to answer your most frequent questions. You can also use them to understand more complex topics like integration, custom code, and running automated webinars.

We believe that this information should be instantly accessible to you when you need it.

That's why we came up with a new help module that can be accessed from every page of your dashboard. This help module will always be accessible via a small icon located in the right-hand corner of your screen. You will be able to use the article search and check out our documentation for quick assistance πŸ•΅οΈβ€β™€οΈπŸ•΅οΈβ€β™‚οΈ

Better email unsubscribe management

We've completely revamped the way we are managing email unsubscribes πŸ’Œ

We used to offer only one option: unsubscribe from all future Livestorm emails. This did not offer enough flexibility and was causing misunderstandings. Once unsubscribed, there was no option to resubscribe without reaching out to our team directly.

From now on, the "Unsubscribe from all future Livestorm emails" link will be replaced by a "Manage my email preferences" link in the footer of our emails. This link will lead to a page from which you will be able to unsubscribe from:

β˜‘οΈ Event invitation emails

β˜‘οΈ Event confirmation, reminder and follow-up emails (does not include "Resend access link" email)

You will still be able to click on an "Opt out of all emails" if you never want to get any emails from Livestorm πŸ™…. You can re-subscribe by clicking the "Manage my email preferences" link again.

Team member and workspace deletion

We have just released a new feature that will allow you to delete team members' profile and your workspace inside the dashboard πŸ‘‹ Before, whenever you wanted to delete your workspace or your profile to join another workspace for example, you had to ask our customer support to perform the deletion πŸ—£

This is now over as you can now complete this action safely on your end inside the Account settings:

πŸ‘¨β€πŸ‘¨β€πŸ‘§β€πŸ‘¦ Deleting your workspace:

☝️ Only the workspace owner can delete the workspace.

You can perform the deletion of your workspace inside the Workspace profile tab of your Workspace settings:

Capture_decran_2020-05-29_a_09.50.12.png

🧍Deleting a team member's profile:

☝️ Only the workspace owner can delete other team members' profile inside the workspace.

The deletion of a team member by a workspace owner can be performed inside the Team members tab of the Workspace settings on the side pane of the team member in question.

Capture d’écran 2020-05-29 aΜ€ 09.55.51.png

🧍 Deleting your own profile:

☝️ As a team member but not a workspace owner, you can only delete your own team member's profile.

The deletion of your own profile can be performed in two locations inside the Account settings:

  1. Inside the My Profile tab of the User settings:

Capture d’écran 2020-05-29 aΜ€ 09.57.37.png

  1. Inside the Team members tab of the Workspace settings on the side pane of your profile

Capture d’écran 2020-05-29 aΜ€ 10.48.31.png

For more information on this update, you can read our help docs where we explain it in more detail.

New status page

Hi there!

We have released a new status page: https://status.livestorm.co/ ❇️

This will allow you to access the health of our platform in real time and to be kept in the loop faster about planned maintenance β›‘

Thus, do not hesitate to subscribe to our email updates by clicking on the subscribe button of this page πŸ’Œ

Please reach out to us if you have any questions!

Data Exports: Faster and stronger

We have improved the way you can export people data on your webinars.

We know that many of our customers depend on our data exports because it allows them to measure an awful lot of metrics πŸ“ŠLivestorm allows you to export participants πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘§, chat messagesπŸ‘©β€πŸ’»and questions βœ‹and it used to take a little bit of time when you had a lot of participants πŸ˜…

Now, even when you have a great number of registrants, the export will take a few minutes so that you can quickly jump on analyzing your people data πŸ•΅οΈβ€β™‚οΈ

Hear only what matters the most

We have improved the way notifications work inside a webinar room for attendees πŸ“£

Livestorm used to send a notification sound for πŸ‘ Every πŸ‘ Single πŸ‘ Chat message, question, and poll that was sent. For large events, this could get overwhelming and become a distraction very quickly.

So we made the following changes to the notification system for attendees:

πŸ“© Attendees will be notified only once for the chat messages and questions tabs, regardless of the amount of activity occurring on each tab

πŸ”• You will not receive any notification sound for the tab you are currently viewing (since you already know what is going on)

πŸ”” Each new poll will always have a new sound notification

Note that as a host team member you will still receive all the sound notifications. Bear in mind that you can always disable them by clicking on the πŸ”” bell icon in the webinar room.

Tip: If you keep notification sounds on when on stage, make sure to wear a headset so that your microphone won't pick up the sounds.

Improved team members management for recurring webinars

In this update, we’ve redefined the way that team members are assigned to webinars.πŸ€Έβ€β™€οΈThis improvement makes your recurring webinars easier to manage and schedule.

You can now assign team members to specific webinar sessions by directly editing the sessions.

image (3).png

Changing the team member is easy! Just click on the edit button of a session. 😎